Agents and assistants

Autonomous AI that acts – but only within a predefined framework.

Agents can do more than just answer questions: They plan, access tools, execute actions, and complete tasks end-to-end – from ticket creation to order fulfillment. This is precisely what makes them so valuable. And so risky. Because an agent who prioritizes incorrectly, allows themselves to be manipulated, or executes actions unchecked can quickly cause real damage: costs, data leaks, compliance violations, or business interruptions. In agent-based systems, it's not just the "right answer" that counts, but the right behavior – step by step, even in borderline cases.

LINK2AI.Trust ensures:

  • Action security instead of activism: The agent may only do what it is permitted to do. Critical actions (e.g., initiating payment, exporting data, changing systems) are checked against rules and context – and blocked or set aside for approval in case of deviations.
  • Protection against manipulation via tool and context channels: Agents are vulnerable – not only via prompts, but also via content in emails, tickets, websites, or API responses that "redirect" the agent (prompt injections/tool ​​injections). Such patterns are detected early, helping your application maintain control.
  • Reliable execution and traceability: Agents work in multiple steps. Quality and compliance are monitored throughout the entire chain, and decisions are documented, ensuring auditability – so you know why the agent did (or didn't do) something.

We ensure that your agent works quickly and effectively – but doesn't overdo it.

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