Customer-facing applications

Make your chatbot a showcase for your brand – not a risk.

A bot in direct customer contact offers enormous potential: it's available around the clock, can advise, sell, and solve problems. But it represents your company unfiltered to the outside world. Nothing can go wrong here. A bot that presents false information, uses inappropriate language, or is tricked by users jeopardizes your reputation and your business success.

LINK2AI.Trust ensures:

  • Reliable information: Accurate product information, effective sales conversations, reliable advice and support instead of fabricated facts.
  • Protection against manipulation & attacks: detects attacks (such as jailbreaks or prompt injections) immediately and helps your application block attempts to force the bot to make statements that damage your brand.
  • The right balance: Your bot remains helpful and polite ("engaging") in every situation, but can definitely reject manipulative or off-topic requests without alienating the customer.

We ensure that your bot remains charming and helpful, but steadfast when it matters.

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